Privacy Policy

Last updated: March 17, 2026 · Effective immediately

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. Please read it carefully before using our services.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website or services.

Information you provide:

Name, email address, and phone number when you fill out a contact or booking form
Business name and details when you inquire about our services
Payment information processed securely through our payment providers
Any messages, feedback, or communications you send to u

Information collected automatically:

IP address, browser type, and device information
Pages visited, time spent on site, and referring URLs
Cookie and tracking data as described in Section 4

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request
To schedule and confirm appointments booked through our calendar
To send service-related communications, updates, and follow-ups
To send marketing emails or promotional content (you may opt out at any time)
To improve our website, services, and customer experience
To process payments and manage billing
To comply with legal obligations

We will never sell your personal information to third parties for their own marketing purposes.

Sharing Your Information

SMS Messaging & Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By opting into our SMS messaging services, you agree to receive text messages related to our services. You will only receive messages if you have explicitly opted in. To opt out at any time, reply STOP. For help, reply HELP or contact us at [email protected]. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

All third-party service providers are required to handle your information in accordance with applicable privacy laws.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data.

Types of cookies we use:

Service providers: Trusted third-party tools we use to operate our business (e.g., CRM platforms, email providers, payment processors, scheduling tools)
Legal requirements: When required to comply with applicable law, regulation, legal process, or governmental request
Business transfers: In connection with a merger, acquisition, or sale of business assets
With your consent: Any other sharing with your explicit permission

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us (see Section 10).

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request your data in a portable, machine-readable format
Objection: Object to certain types of data processing

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

SMS Messaging Terms & Compliance

Program Description: Penguin Advisory Group sends appointment confirmations, reminders, marketing updates, and customer support messages to users who have explicitly opted in via our web forms.

Cancellation: You can cancel SMS at any time by texting STOP to the number that messaged you. You will receive a confirmation, then no further messages will be sent. To rejoin, opt in again as you did originally.

Support: Reply HELP for assistance or contact us at [email protected].

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply. Message frequency varies based on your interactions with our business. Contact your wireless provider for questions about your plan.

Age Restriction: You must be 18 years or older to participate in our SMS program.

Privacy Policy: For privacy-related inquiries, see our Privacy Policy at https://nomadstudioma.com/privacy-1479